The former « Jungle » migrant camp in Calais. Photo: Mehdi Chebil/ InfoMigrants
The former « Jungle » migrant camp in Calais. Photo: Mehdi Chebil/ InfoMigrants

As a newly arrived migrant in France, where do you turn for food, warm clothes, accommodation or legal advice? InfoMigrants has drawn up a list of some of the main NGOs and aid groups that can help make your life in France easier.

I. Food, clothes, support with administrative processes

  •  The BAAM (Bureau d’accueil et d’accompagnement des migrants)

The BAAM provides a number of free legal, social and administrative assistance services. The BAAM will help inform you of your rights as a migrant in France, and how you can access healthcare and find work. It also provides access to French language classes.

You need to set up an appointment to access BAAM’s services.

Address: 8 rue Duchefdelaville, 75013 Paris

Contact:, or

>> Assistance services for asylum seekers are held on Wednesdays and Fridays, from 5 pm to 8 pm

>> Assistance services for undocumented migrants are held on Sundays, from 4 pm to 7 pm

  •  La Cimade

La Cimade can help inform you of your rights as a migrant in France. It also provides legal assistance to migrants in Administrative Detention Centres (CRA).

In Paris:

>> La Cimade Batignolles:

Call for an appointment: 01 40 08 05 34 

Open on Mondays from 2:30 pm to 5:30 pm, and Wednesdays from 9:30 am to 12:30 pm

>> La Cimade Luxembourg:

Call for an appointment: 01 42 22 75 77 or 09 70 46 00 86

Open Tuesday to Thursday, from 10 am to 3 pm

>> La Cimade Belleville:

Call for an appointment: 01 42 45 65 07

Open on Mondays from 9:30 to 12:30 pm, and Tuesdays from 1 pm to 7:30 pm

  • Le CEDRE (Secours catholique)

This aid group can help assist you with your paperwork and administrative process. 

Address: 23 boulevard de Commanderie, 75019 Paris  

>> Information about your legal rights: Mondays, Tuesdays and Thursdays, from 9 am to 11:30 am

>> Information about applying for asylum: Mondays at 9:30 am

>> Information about the Dublin regulation: Tuesdays and Thursdays at 9:30 am

  • Dom’asile

Dom’asile provides you with a free and reliable postal address service related to your asylum application.

  • Gisti (Groupe d’information et de soutien des immigrés)

Gisti can provide you with a range of legal assistance services, including for visas, residency permits, asylum applications, citizenship applications, and social rights.

>> Gisti provides all its services by telephone only, which can be accessed from Monday to Friday between 3 pm and 6 pm, as well as Wednesdays and Fridays between 10am and noon.

Contact: 01 84 60 90 26

You can also send them a letter with your query at Gisti, 3 villa Marcès, 75011, Paris.

  • La Halte humanitaire

La Halte humanitaire is a day centre operated by the city of Paris. It is available to everyone – regardless of your migrant status. La Halte also offers legal assistance services and psychological support. The centre has showers.

Address: 2 rue Perrault 75001 Paris

Open Monday to Friday, from 9 am to 6 pm

  • Doctors Without Borders (MSF)

MSF can help you with food, and provide you with medical and psychological care.

In Paris, you can find MSF’s mobile clinic in northern Paris.

  • Doctors of the World (Médecins du monde, MdM)

Doctors of the World provides emergency, mental health and long-term medical care for those who otherwise have difficulty in accessing such care. You don’t need an appointment to visit their help centres (knows as “les Caso”).

MSF can also inform you of your rights as a migrant in France, and support you in your administrative processes.

  • Le Comede

Le Comede can provide you with medical care and treatment.

Telephone hotlines:

Medical care: Monday to Friday, from 2:30 pm to 5:30 pm, and Tuesdays from 9:30 am to 12:30 pm: 01 45 21 38 93

Socio-legal matters: Monday to Friday, from 9:30 am to 12:30 pm: 01 45 21 63 12

Mental health: Thursdays, from 2:30 pm to 7:30 pm: 01 45 21 39 31

  • Administrative support for migrants (ADDE, ATMF, Dom’asile, ELENA, GISTI, La Cimade)

This service is joint effort aimed at supporting you in your administrative processes (appealing an expulsion order or an OFPRA decisions, the Dublin Accord, etc.)

The services are available in several different languages: French, English, Arabic, Pashto, and Dari.

Address: 10 rue Affre, 75018 Paris.

Open on Mondays, from 2 pm to 5 pm.

  • The Solidarité migrants Wilson collective

Mainly present in northern Paris, this collective distributes food and blankets, and supports undocumented migrants with their administrative processes.


  • Utopia 56

Mainly present in northern Paris, Utopia 56 distributes food and blankets, and offers support with administrative processes.

>> Contact:

>> Facebook:

  • Watizat

Watizat is the guide for migrants in France. The guide lists all the addresses you may need (legal help, food distributions, medical treatment, showers, day centres, French language lessons, etc.).

The guide is available in Dari, Pashto, Arabic, English and French. 

You can download it here:

II. For unaccompanied minors in Paris

  • The MSF day centre for minors

This is a day centre, where migrant minors can eat a hot meal, rest, seek legal help, or see a nurse or a psychologist. It is only open during the day.

Address: 101 bis avenue Jean Lolive, 93500 Pantin 

Open from Monday to Friday, between 9 am and 1 pm, and 2 pm and 5 pm.

Closed on Wednesday afternoons.

  • Les Midis du Mie

Les Midis du Mie helps migrant minors in Paris who have no resources. The NGO distributes meals, and supports the youths in their administrative processes. The group’s volunteers help youths find accommodation for the night.

You can find them in the Rue-Pali-Kao Garden, at 38 rue Pali-Kao, 75020, from Thursday to Monday from around noon.

  • Timmy

Timmy guides and supports unaccompanied minors in their daily lives, especially those who are appealing decisions related to their migrant application processes.


III. For migrants in Calais

  • L’Auberge des migrants

This NGO is based in Calais and distributes hot meals, clothes and blankets to migrants in the region.

Since the start of this year, the group has set up a bus, known as “l’infobus”, in which unaccompanied minors can access internet, games, participate in social activities and learn about their rights.

  • Utopia 56

An umbrella group of the Paris version which provides hot meals, clothes and blankets.

  • Salam

Salam is present in Calais and Dunkerque in northern France, where it distributes meals, clothes and blankets. The group also helps migrants with their asylum applications.

  • Safe passage and Care4Calais

Although British, these two aid groups are also very active Calais and distribute hot meals, clothes as well as sleeping bags, tents and tarps (especially for migrants living in the Puythouck forest camp). They also inform migrants of what they can really expect if they decide to make their way to the UK. They speak English and French.



IV. For statutory refugees only

  • Singa

Singa runs an accommodation program called J'accueille, through which refugees can find housing in private homes. The group also helps refugees who wish to find work.

Contact: ​​​

  • Action emploi réfugiés

This group works integrate refugees by helping them find work, and puts them in touch with potential employers via its website. It also has an online workshop on how to write a CV.

In 2018, the NGO released a guide with the aim of making it easier for migrants to find a job in France.

  • L’AFPA

L’AFPRA is the first French vocational training institute to offer professional training to refugees – including accommodation. L’AFPRA also offers French language and Republican values classes online.

V. For migrant female victims of domestic violence

  • La Cimade

La Cimade operates a telephone hotline on Wednesday mornings and afternoons: 06 77 82 79 09 / 01 40 08 05 34

If no one answers when you call, leave a message with your name and telephone number. A volunteer will get back to you as soon as they can.

  • Kâli

Kâli runs a service on Thursdays, from 6:30 pm to 8 pm.

Address : 5 rue de la Révolution, 93100 Montreuil – in the same premises as Comme vous Emoi (Métro: Robespierre or Croix de Chavaux).


Facebook : 

·        Rajfire

Rajfire is open every Tuesday, from 4:30 pm to 7:30 pm.

Address: Maison des femmes de Paris, 163 rue de Charenton, 75012 Paris (Métro: Reuilly-Diderot, RER: Gare de Lyon).

Contact: 01 44 75 51 27 /

·        Femmes de la Terre

Femmes de la Terre is open for appointments every Thursday morning.

The group also operates a telephone hotline on Mondays, from 1pm to 5pm: 01 48 06 03 34 /

Address: 2 rue de la Solidarité, 75019 Paris (Métro: Danube or Ourcq).


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