A help desk against racial, ethnic and religious discrimination will open on December 14 in the Italian city of Bologna. The new office will deal with reports of discrimination and provide support to victims thanks to a team of mediators, psychologists and experts.
A help desk specialized in racial, ethnic and religious discrimination will open today (December 14) at the Zonarelli intercultural center in Bologna.
The office -- called 'Spad' -- will include a team of 35 operators: five municipal officials and 30 professionals from NGOs and anti-discrimination organizations in the area.
The help desk's activities
The help desk will deal directly with victims or people who have witnessed acts of discrimination and want to report them, with the objective of offering solutions thanks to the support of mediators, psychologists and conflict-mediation experts.
In addition, it will provide information and training.
The Observatory on discriminations based on origin and provenance will monitor discrimination cases to provide a response to the reported needs.
The associations involved in the project include: Africa e Mediterraneo, Aprimondo, Arca di Noè, Mondo Donna and Sconfinamenti.
Finally, the Association of Juridical Studies on Immigration (Asgi) will collaborate with the office in case of need to provide legal assistance for the most complex cases.