Image of the presentation of the app in Rome. Credit: Stefano Intreccialagli/ANSA)
Image of the presentation of the app in Rome. Credit: Stefano Intreccialagli/ANSA)

Italian Caritas with support from the US embassy Italy has launched MigrAdvisor, a smarthouse app allowing migrants to identify the nearest help centers, police stations, post offices, embassies and consular officers and other relevant services thanks to geolocalization. The app can be used in English, French, Arabic and Italian.

"It is a digital tool supporting Caritas' humanitarian aims and operating for the positive management of the migration phenomenon," said Gloria Berbena, Minister Counselor for Public Affairs at the US embassy in Rome. The app acts as a "bridge between migrant and host country and creates the conditions for introducing new arrivals into reception channels, reducing the risk of social exclusion and terrorism," she added. This is the basis for "positive integration in the country".

 The app also has a section related to 'potentially dangerous situations' providing rapid information concerning the risk of abuse, the rights of unaccompanied and separated children, exploitation and trafficking, and another containing a list of emergency telephone numbers. 

Life-saving tools

 For migrants the smartphone is "a life partner" and a "life-saver", said Oliviero Forti, who heads up the Caritas immigration office. For this reason, "a simple application using geolocalization could be an additional tool for establishing oneself and an opportunity to promote inclusion at local level," he added. "It is an experience, the first for a major organisation such as Caritas. With this app we wanted to provide a new way of directing people to services."

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