A civil society group in Jordan has promoted an app designed to test the quality of services for Syrian refugees staying in the country without using an internet connection, a tool aimed at improving data services for asylum seekers.
The Arab Renaissance for Democracy and Development (ARDD) said KoboToolbox was introduced during the implementation of the Syrian Refugees Empowerment Project, a plan to reach out to refugees in host communities to asses conditions and services. KoboToolbox to collect data from refugees, host communities ARDD's operators used KoboToolbox to collect data from refugees in Amman and Zarqa, particularly vulnerable refugees and Jordanian host communities, said the organization.
Aid workers ''fill out reports for monitoring and evaluation and research especially at the sites of sessions, as well as the use of the platform to track GPS locations and create a comprehensive map of session locations and refer individual and legal cases to ARDD's legal team and relevant organizations for help''.
App 'rebuilds trust in civil society, justice system'
''Beneficiaries saw tangible results, community facilitators gained legitimacy and were able to mobilize even larger groups.In addition, community facilitators working in tandem with ARDD's legal team, rebuilt the trust of communities in civil society organizations and the justice system,'' added the group on its website.
Jordan said this week it was hosting up to 1.3 million Syrian refugees, who have been distributed across the country's cities and rural areas. It recently launched an initiative to legalize the status of tens of thousands asylum seekers in a bid to document their presence for aid and security reasons. The government is also seeking further international assistance from donor countries to provide better services to refugee communities.